All correspondence regarding travel services and bookings should be addressed to thghospitality.in.
To confirm services, a minimum deposit of 50% of the total package cost is required. This deposit secures your booking on a confirmed basis.
Your contract is valid with thghospitality.in once your booking is confirmed and the deposit is received. A contract exists at that moment between both parties.
The remaining balance is due 15–10 days prior to the start of services. Bookings made within 10 working days of the service date are considered late bookings, requiring full payment at the time of booking.
For special train journeys, hotels, or resorts during peak seasons (Christmas, New Year, Pushkar Fair, Diwali, etc.), full payment is required at the time of booking.
Payments can be made using:
Note for Credit/Debit Card Users: A 3.5% bank charge applies over and above the total amount. All payments must be free of withholding tax or deductions. Any bank charges for remittance (by sending bank or intermediary bank) are to be borne by the payer. Payments via QR code using a credit/debit card will incur applicable bank charges, borne by the payer.
Employees or agents of thghospitality.in will never ask for your card number, CVV, net banking login, password, OTP, or request you to transfer funds to a personal account or install third-party apps like AnyDesk or TeamViewer. Please do not respond to such requests and report any suspicious activity to info@thghospitality.in.
In case of cancellation of tour or travel services, for any avoidable or unavoidable reason, you must inform us in writing. Cancellation charges will be effective from the date we receive your written notice. Detailed cancellation charges will be communicated as per the package terms.